Manhattan Home Design, a furnishings company focusing on mid-century modern-day and contemporary items, placements itself as a supplier of "affordable luxury." The firm uses a curated collection of furniture, consisting of legendary reproductions and original designs, intending to bring high-quality, elegant items to a broad audience.
Brand Philosophy and Products
The brand's core ideology, as highlighted by chief executive officer Becca Polak, is to offer useful and fashionable furniture that forms the way people live. Polak, a former company legal representative that acquired Manhattan Home Design in Might 2024, brings a concentrate on customer-centric solution and quality. The business's catalog includes popular items like the Mario Bellini Sofa and the Ducaroy Sofa, often made with high-end products such as Italian leather and velour.
Manhattan Home Design Reviews and the Sitejabber Experience
A detailed consider Manhattan Home Design Reviews from both the company's site and independent testimonial systems reveals a blended image. The Sitejabber site gives a especially telling perspective, with an total rating of 2.6 out of 5 stars, suggesting a pattern of customer discontentment.
Favorable Comments:
Lots of customers applaud the aesthetic and top quality of the furniture, keeping in mind that items often exceed expectations in terms of material and workmanship.
Some evaluations from the business's internet site emphasize items as "statement-making" and "exactly what I required to pull the room together."
Older evaluations from third-party sites additionally discuss favorable experiences with item quality and timely shipment.
Negative Responses:
Much more current testimonials on independent sites like Sitejabber and Houzz repaint a less desirable picture, with frequent problems regarding service, value, and misleading marketing.
Typical issues highlighted on Sitejabber and various other platforms include:
Poor customer care: Customers report a lack of interaction and trouble settling concerns.
Deceitful practices: There are discusses of things being noted as "in supply" when they are not, in addition to a " trickery" method with furniture top Manhattan Home Design quality and sales.
Delivering and delivery concerns: Long delays, unfinished orders, and harmed things upon arrival are frequently cited.
Difficulty with returns and refunds: Customers have actually reported substantial challenges in getting reimbursements or replacements for harmed or poor-quality products.
Manhattan Home Design Becca Polak
Becca Polak is the CEO and owner of Manhattan Home Design. Her history remains in the business and legal world, and she obtained the business with the objective of boosting the online furnishings purchasing experience. She is likewise a contributor to the firm's blog, where she blogs about interior decoration fads and tips. Her management is concentrated on curating timeless, top notch items and transforming the business's track record via a more customer-centric technique.